The answers to your questions about Camillette jewelry & services
Materials
How do I clean gold, silver, brass and bronze?
Keep your jewelry looking new! Use a jewelry polishing cloth, which can be purchased here or at your local jeweler’s shop. No water needed. Simply rub your jewelry with the cloth. It can be used until it is completely darkened. Do not wash the cloth.
Bronze and brass jewels naturally tarnish and oxidize faster than silver. Some skins react more and a dark mark can appear. This is not abnormal and is not a defect of the product. Homemade tricks: to clean silver, use toothpaste. For brass & bronze, try rubbing it with ketchup. Rinse and dry thoroughly.
*It is not recommended to use liquid silver polishing solution (e.g Tarnex).
What does solid gold mean?
The term solid gold indicates that the jewel is made entirely of gold. However, it does not mean that it is made of pure gold. Solid gold can have a variable number of carats: 10k, 14k, 18k, etc. (see article The different types of gold and their classification to learn more about carats).
What is gold plated?
Gold plating is a thin layer of gold deposited on another metal by electroplating. The minimum thickness of the gold layer is (175 microns). If the plating is thinner, it is called gold wash or gold flash plating.
What is gold filled?
Gold filled (gold laminate) is the lamination of a layer of gold onto another metal. The layer of gold, the number of carats varies, is fused to a base metal. For example, 14k laminated gold (14k GF), means that the gold layer is in 14k. The thickness of the gold layer varies depending on the supplier. It is generally thicker than the plating.
I would like to buy a ring, but I don't know which size to get. How can I find the right ring size?
A good way to measure your finger size is to use a ring you already own or wear. Just measure the inside diameter of the ring with a tape. The Camillette size chart will give you an approximate of what size to choose according to your measurement. It is still advised to get you finger measured by a jeweler who uses a ring sizer. You can come by the workshop so we can measure your finger and get the best size for you. Just contact us to make an appointment.
I want to buy a bracelet, but I don't know which size to get. How can I find the right measure for me?
A good way to measure your wrist size is to use a soft tape measure. Roll it around the larger part of your hand (at your thumb's last knuckle level). The Camillette size chart will help you to find the perfect Camillette bracelet size for you.
I bought a pair of sleeper earrings but I've never worn them before, how do I put them on without damaging them?
Here are the step-by-step instructions on how to put on sleepers earrings.
I want to buy a necklace, but I don't know what size to choose. How do I know which size is the best option for me?
Follow our necklace size chart to find the ideal length for your necklace.
I bought a pair of hoop earrings but I've never worn them before. How do I put them on without damaging them?
Here are the step-by-step instructions on how to put them on.
Gift
The item is offered as a gift. Is it possible to include a personalized message?
Yes, it is possible to add a personalized message. Contact us or leave a note with your order with the message you want to include.
I am looking for an engagement ring, do you make custom designs?
Yes it's possible to order a personnalized model or design. If you have an idea or already have stones you would like to make into a ring or any other kind of jewel, please contact us. I am looking forward to working on your dream design.
Do you offer special gift wrapping?
Each item is wrapped in a personalized Camillette Jewelry envelope. A special gift jewelry box is also available. Contact us or leave a note with your order.
Certifications and Made in Quebec
Les Produits du Québec - What is it?
Les Produits du Québec is a non-profit organization whose mission is to facilitate the purchase of products from Quebec by creating a certification that acts as a benchmark of confidence and guarantees the origin of products. Learn more here!
What does the “Manufactured in Quebec” logo mean?
A product manufactured in Québec is a manufactured product whose last substantial transformation is carried out in Québec. All products that have this logo on our website are certified “Manufactured in Quebec”. Learn more here!
Customization
Is it possible to make the rings in another material, such as gold?
Unfortunately, it is not possible to make the rings in gold in our workshops. Gold is very particular and difficult to work with. It requires advanced skills. Plus, it's very, very expensive. For a first jewelry project, your ring may not be perfect. Therefore it is risky and expensive to make a first project using gold. However, it is possible to make your ring in silver or brass in the workshop and then have it molded and cast in the material of your choice. If this option interests you, I can help you achieve it. Contact us for more information.
Is it possible to integrate stones on my ring?
Unfortunately, it is not possible to integrate stones on your ring in our workshops. The integration of stones, or setting, requires advanced skills. For a first jewelry project, the integration of stones is too complex.
Do you do private workshops?
Yes, it is possible to book a private workshop. Contact us to see our availability.